DISCLAIMER

 

Legal notices - terms of use

This web site is owned and operated by Munchkin at http://www.munchkindesign.com .

The material contained within this web site is periodically checked for accuracy and is presented without any warranties, either expressed or implied. Munchkin will assume no, and hereby disclaims any, responsibility for any errors or omissions of this web site's content. Munchkin shall not be responsible for any damages incurred as a result of the content or use of this web site.

By using the material at this web site, all users agree to all terms and conditions contained in this web site, which are subject to change without notice, as well as all applicable laws, and do so at their own risk. All changes to this legal notice will be posted to this web site in a timely manner.

Any link between munchkindesign.com and any other web site does not constitute an endorsement of the linked site. Munchkin does not make and hereby disclaims any warranty as to the content of any other web site linked to munchkindesign.com. Exercise caution when communicating or interacting with any web site.


Ordering & shipping

Payment options

We accept Credit card payments from VISA, MasterCard, American Express and JCB.


Order confirmations

You can rest assured that your order is being taken care of.
You will receive a confirmation email after placing your order.


Shipping/delivery costs

For Singapore deliveries we charge a standard fee for each order. Please refer to our payment chart for details.

For International deliveries we use SINGPOST as our preferred international delivery partner. The expected delivery date by air will be approximately 2-3 weeks from the time of your approved order.

We offer DHL Express delivery for selected countries. The estimated delivery time for DHL express is 4 working days.

Please refer to our payment chart for details on postage/shipment prices to various countries. We apologize if your country is not part of our list.


Additional costs

Import duties & taxes: any applicable duties and taxes outside Singapore are the sole responsibility of the recipient and may be billed by the carrier at the destination point. Within Singapore, 5% GST will automatically be added to the shipping cost.


Safety & privacy

Use of your information

We understand that your privacy is very important to you. You can trust we make every effort to handle your personal information in a secure and safe way. The contact and financial information you provide is solely used to process your order. We will not share your information with other businesses*.

*please note that in the event that our company or part of our company is sold, customer information may be transferred to the purchasing company
.


Use of our designs/logos/ideas

Our designs are registered trademarks and therefore protected against the theft of intellectual property. Any offence will be prosecuted under Singapore Law.

In addition, the entire contents of this site are the sole and exclusive property of Munchkin and are subject to Singapore and worldwide laws and treaties restricting the copy, distribution, publishing and transmission of same. No portion of this site may be copied, distributed, published or transmitted without the express written consent of Munchkin. Users of this site may download and print materials from this site for personal, non-commercial use related to placement of an order or shopping with us, provided that any such copy must contain this notice.

All of this web site's content and supporting code are copyrighted by or licensed to Munchkin Design and all rights are reserved. All content copies, either electronic or printed, are for personal use only. The content and supporting code contained herein may not be used in any other manner unless express written permission is obtained in advance.

Limitation of liability

This website and all information contained herein are provided "as is" and without warranties of any kind, express or implied. Munchkin shall not be liable for any damages whatsoever arising out of or relating to the use by any person of this site, including but not limited to direct, indirect, consequential or punitive damages, including damages to hardware or software resulting from use of this site.



Customer service FAQs   

How will I know what my shipping charges are?

Once you've submitted your order, your shipping/postage charges will automatically be calculated. You will have an opportunity to view your shipment/postage costs before making payment in our payment charge for international deliveries. For some orders we may need to communicate with you directly after determining your shipping charges.

 
Will I be charged sales tax?

Only in Singapore will a 5% GST be added to your total amount.
On international shipments the recipient is responsible for import/customs duties, if any, imposed at the destination.

 

How long after placing my order will it take to receive my items?

Domestic orders are usually ready for delivery within 1 week of receiving the order.
International orders will be received within 1-3 weeks depending on the method of transport and the destination country.



Will my customer information be shared with third parties without my consent?

Please see terms&conditions – privacy for details



What is your return policy?

Only returns as a result of manufacturer defects are acceptable in which case we will replace the defective item. Such replacement items will usually be sent via Singpost AirParcel within two weeks of receipt of the defective item. Please note that we are unable to refund shipping/postage costs.

Please read the care instructions (e.g. fabric care label) for our products